Meet David Leary, Co-host of the Cloud Accounting Podcast, talk about including tech in your accounting and bookkeeping practice. As the former Global Small Business Ecosystem Evangelist at Intuit, David worked with thousands of apps used by firms and their small business clients. In this live session, we discussed best practices for evaluating apps and tech for your firm. David shared his insights, tips, and the mistakes to avoid.
Our top 5 key takeaways are:
- A subscription billing model can help you change your relationship with your clients; it forces you to figure out how to be more efficient on a monthly basis, using apps and tools, and you can deliver better results for everyone.
- When vetting a new app, always look for screenshots of the product on the website, look at pricing and note if there is a “try now” option for free, and make sure the app has adequate chat or email support.
- Chatgpt is more of a time-saver than anything; it does more than create blog posts but can instead help draft engagement letters from scratch or even questionnaire forms to help execute document completion for new clients.
- Artificial intelligence is the hot technology behind most new apps; you can find more information about these apps and how they work by going to conferences and speaking with their creators.
- In the future, most firms should aim to have a stack that includes automated billing (like Anchor), onboarding software, and chat interface to facilitate consistent, two-way communication with clients.
Keep an ear out for the extended discussions surrounding these takeaways, and feel free to leave your favorites in the comment section under on the webinar video on our YouTube here.
